December 16, 2024
Canada Post Strike is OVER!
Canada Post workers are back to work December 17th and will work for 48 hours to process the packages trapped in their network.
They will begin accepting packages again Thursday, December 19th.
Please still expect shipping delays as the effects of the strike linger.
As of today, Purolator is not accepting new shipments as they work through delivering their backlogged packages.
We continue to ship via UPS, FedEx, Canpar, etc.
If you prefer to wait to have your package shipped with Canada Post on Thursday, please specify that in your order notes.
If you have any questions please reach out to one of our customer service representatives via Live Chat or Email – [email protected]
We are experiencing a higher than usual volume of customer inquiries due to the effects of the strike, we will get back to you as soon as we can.
Thank you for your patience and understanding as always!
Puffland Team
December 12th, 2024
Canada Post Strike Continues….
We continue to ship using alternate couriers. Packages all over the country are being delayed and delivery dates being pushed back.
***Canada Post Strike – Important Notice & Disclaimer***
Puffland is shipping with alternate couriers including UPS, FedEx, Purolator and more. There are some addresses we are currently unable to ship to. If your address is one we are unable to ship to at this time, we will hold your package until we are able to ship your package. Please be aware shipping times are out of our control as we are at the mercy of the shipping companies who are all severely back logged as a result of the ongoing strike.
If you have a PO Box or RPO Flex Address, please update your shipping address to your residential address as we cannot ship to those addresses at this time.
– Refunds/Compensation will not be made for delayed shipments or shipments being held at our facilities
– Please only proceed if you are willing to have your order shipped via alternate courier (Shipping Delays are expected)
– Please only proceed if you are willing to have your order sit at our facilities if we are unable to ship your package with an alternate courier
Thank you for your continued support!
Puffland Team
December 9th, 2024
Canada Post Strike Continues….
Puffland is shipping with alternate couriers including UPS, FedEx, Purolator and more. There are some addresses we are currently unable to ship to. Please be aware shipping times are out of our control as we are at the mercy of the shipping companies who are all severely back logged as a result of the ongoing strike. Please do not make payment unless you are willing to have your order shipped using UPS, FedEx, Purolator etc. Expect major shipping delays.
We continue to stay up to date on the status of the strike and will have anyones order who is currently awaiting shipment, shipped as soon as possible.
Please contact us via Live Chat or email ([email protected]) for any further questions or inquiries.
- Please only make payment if you are willing to have your order shipped via alternate courier (Shipping Delays are expected)
- Please only make payment if you are willing to have your order sit at our facilities if we are unable to ship your package with an alternate courier
- Refunds will not be made available for delayed shipments or shipments being held at our facilities
We sincerely apologize for the inconvenience as we know this time of year is so important to all of us.
We look forward to be able to resume shipping and getting your packages to you in a timely manner!
Thank you for your continued support!
Puffland Team
November 18, 2024
Canada Post Strike Update Monday November 18, 2024
According to the Canada Post Website as of November 18, 2024 there have been no updates or changes to the current state of the strike. Services continue to be shut down and customers are still experiencing delays.
Puffland will still be taking orders during this time and shipping using Purolator to qualifying addresses. Some addresses however do not qualify for Purolator shipping and will be held until the Canada Post Strike is over or shipping has resumed.
If you are curious if your address qualifies for Purolator shipping please reach out to us at [email protected] and one of our representatives will be in touch with you as soon as possible.
We are sorry for any inconvenience and will be monitoring the status of the strike daily.
Please check back for any further updates.
November 15, 2024
According to the update on the Canada Post website as of November 15th:
“Customers will experience delays due to the strike activity. Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed. Service guarantees will be impacted for items already in the postal network. No new items will be accepted until the national disruption is over.”
Puffland will still be taking orders during this time and shipping using Purolator to qualifying addresses. Some addresses however do not qualify for Purolator shipping and will be held until the Canada Post Strike is over or shipping has resumed.
If you are curious if your address qualifies for Purolator shipping please reach out to us at [email protected] and one of our representatives will be in touch with you as soon as possible.
We are sorry for any inconvenience and will be monitoring the status of the strike daily.
Please check back for any further updates.
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